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When Conversations Become Difficult | Eric Daubricourt | TEDxLeidenUniversity

We avoid difficult conversations, but what if they were the true catalysts for change? As a professional mediator, Eric has seen it time and time again: at the root of most conflicts lies a conversation that never happened. The key to transformation? Shifting from certainty to curiosity. Instead of trying to convince, what if we tried to understand? When we embrace tough conversations, we don’t just resolve conflicts - we open the door to real change. Sometimes, the conversation we fear the most is the one that can change everything. We avoid difficult conversations, but what if they were the true catalysts for change? ?? As a professional mediator, Eric has seen it time and time again: at the root of most conflicts lies a conversation that never happened. The key to transformation? Shifting from certainty to curiosity. Instead of trying to convince, what if we tried to understand? When we embrace tough conversations, we don’t just resolve conflicts - we open the door to real change. Sometimes, the conversation we fear the most is the one that can change everything. ? This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx

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