Team Performance
Performance Reviews
- Review status4pending2in progress7complete
Talent Retention
Turnover % YTD (Annualized)3.9%Target 8.0%
Voluntary Turnover % YTD (Annualized)8.3%Target 5.0%
New Hire Turnover % YTD (Annualized)4.8%Target 4.0%
High-Performance Turnover % YTD (Annualized)2.2%Target 3.0%
My Team's Goals
- Alexander RusskiaIncrease customer satisfaction by 10%
- Fernando GomezReduce escalation rate by 10%
- Georgiana AlbertsonReduce first response time by 10 minutes
- Janice McCluskyIncrease customer satisfaction by 5%
- Jiang LeeComplete 10 CE credit-hours
- John DarrensonReduce average backlog by 10%
- Jacqueline EvangelineImprove on-time performance to 100%
- Janet GorafadilIncrease weekly assist rate by 5
- Jiaoling HuangIncrease customer satisfaction by 10%
- John DoeIncrease weekly assist rate by 5
- Jonathan ApplebaumImprove customer service by 10%
- Matthewlongname BeardlyImprove customer service by 10%
- Rafe BadgerImprove customer service by 10%
- Susanna DeWittImprove customer service by 10%
- Young Ah ChoiImprove customer service by 10%
