Saudi Gazette report

JEDDAH — The Ministry of Hajj and Umrah has called on Umrah service providing companies, establishments, and foreign agents to document housing contracts for Umrah pilgrims in tourist hospitality facilities licensed by the Ministry of Tourism through the "Nusuk Masar" platform.

The move is part of the ministry's ongoing efforts to ensure high-quality services for Umrah pilgrims and enhance operational efficiency throughout the Umrah season.

The ministry clarified that the issuance of Umrah visas is now contingent upon a documented contract with licensed hospitality providers. This measure aims to regulate the hospitality sector and ensure Umrah pilgrims to have a safe and comfortable experience from the time of their arrival until departure.

This directive came into effect from the beginning of the Umrah season on Dhul Hijjah 14, 1446 AH, corresponding to June 10. Authorities emphasized the importance of early contract documentation and strict adherence to the approved regulations to avoid delays in visa issuance or exposure to regulatory action.

This decision reflects ongoing collaboration between the Ministry of Hajj and Umrah and the Ministry of Tourism to raise the standard of services, protect Umrah pilgrims' rights, and prevent practices that could negatively impact their experience.