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How to Turn 'No' into YES - In Four Steps | Christine Trippi | TEDxCavalier

What if one simple word could transform the way you lead, serve, and connect with others? In this TED Talk, Christine Trippi, reveals how embracing a YES mindset can unlock new opportunities, build stronger relationships, and create unforgettable customer and employee experiences. Christine Trippi is an award-winning hotelier, keynote speaker, and bestselling author of Yes Is the Answer. With over 35 years in the hospitality industry, she began her career as a van driver and laundry attendant, eventually holding senior roles at Marriott, Hilton, and IHG. Christine is the founder and CEO of The Wise Pineapple, where she empowers leaders to cultivate exceptional service cultures and achieve “Sweet Results.” Her “Yes Is the Answer” program has been recognized globally, ranking as the #2 best training program by Global Gurus and honored as one of the most influential figures in hospitality by the International Hospitality Institute. With boundless energy and a passion for leadership, Christine is on a relentless mission to change the world, one YES at a time. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx

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