身為傳產科技轉型的關鍵推手，他以「數據驅動的美好世界」為題，提出數位轉型不只是效率的提升，更是人性與價值的延伸，令人耳目一新。The General Manager of Liang-Shing, has grown alongside the company for years. Starting as a brick-and-mortar retailer, Liang-Shing launched EcLife Shopping in 2005 and expanded into mobile commerce in 2013 with the “Liang-Shing Mobile Gold App,” becoming the first 3C retailer to develop an app. By integrating physical stores, an online shopping platform, and a mobile app, Liang-Shing established a seamless Omni-Channel service, solidifying its position in the competitive 3C market. In 2015, it pioneered the "Personalized Service" feature, ensuring store representatives responded within 10 minutes, further enhancing the online-offline integration. Under James’s leadership, Liang-Shing thrived, earning him recognition as one of the "100 MVP Managers" by Manager Today in 2015, the FCA Innovation Business Award in 2016, and multiple media interviews in 2017, where he shared key insights on “New Retail” success. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx